The Kat Lashes provides Ground shipping on all orders shipping fees calculate at check out, and no minimum purchase is necessary. Under normal circumstances, please allow for up to 1-2 working day for your order to be processed and 3-10 working days for your package to be fulfilled and delivered, depending on your location.
We also provide Expedited Shipping in case you want to receive your chair sooner. Expedited Shipping fees will be calculated at checkout. Not all locations will be eligible for Expedited Shipping.
The Kat Lashes only has the capacity to ship orders around CANADA & USA. We are not able to offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided.
Once your tracking number has been generated, we will send a email to you.
The Kat Lashes ships all chairs in unopened boxes that come direct from our manufacturer so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at Contact Us page or drop us an email at email@example.com and we will certainly be able to address your concerns.
Yes, we ship all over CANADA and USA shipping cost depends on the distance from our store to your locations. We ship everything through UPS.
Orders can sometimes take 1 day to process after placing your order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification by email providing you with the tracking number.
If you haven't received one or if the tracking number doesn't work please contact us and we'll resolve it for you.
If you require more information please drop us an email at firstname.lastname@example.org and we'll be happy to help!